All parts we sell have the manufacturer's warranty against manufacturing defects. In addition, Mach V will warranty any product against manufacturing defects for one month from the date of shipment, regardless of the manufacturer's policy.
Other than warranty returns, new-in-box items may be returned or exchanged up to 30 days from date of shipment, excluding electrical (including light bulbs and housings) and electronic parts, which MAY NOT BE RETURNED. Items that have been installed on a vehicle, or which for other reasons cannot be resold as new, cannot be returned. All returns are subject to a 20% restocking fee. Return shipping and insurance on non-warranty returns is the responsibility of the customer.
If you do need to return something, call us. We'll give you a Return Authorization number, plus specific instructions on how to return the part, and what your credit/refund options are. Please don't just drop the part in a box and return it to us with no explanation; we will refuse the shipment if it does not have an R.A. number written on the outside of the box.
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